Privacy Policy

Last updated: June 15, 2024

Media Labs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

1. Information We Collect

We may collect several types of information from and about users of our website and services, including:

1.1 Personal Data

Personal Data refers to information that identifies you personally, such as:

1.2 Usage Data

We may also collect information about how you access and use our website and services, including:

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze website traffic, personalize content, and improve user experience. The types of cookies we use include:

1.4 Email Marketing Data

When you subscribe to our email communications, we collect and process:

2. How We Collect Information

We collect information through:

3. How We Use Your Information

We may use the information we collect for various purposes, including:

4. Email Marketing and Consent

We are committed to following email marketing best practices and legal requirements:

4.1 Opt-In Requirements

We only send marketing emails to individuals who have:

4.2 Consent Mechanisms

We obtain consent through:

4.3 Double Opt-In Process

For all new email subscriptions, we implement a double opt-in process:

4.4 Unsubscribe Rights

You have the right to unsubscribe from our email communications at any time:

4.5 Email Content and Frequency

We are transparent about our email practices:

4.6 Third-Party Email Service Providers

We use third-party email service providers (such as Mailgun) to deliver our emails. These providers:

4.7 Email Analytics and Tracking

We may track email engagement for legitimate business purposes:

You can opt-out of email tracking by disabling images or using email clients that block tracking pixels.

4.8 CAN-SPAM Act Compliance (US)

We comply with the CAN-SPAM Act requirements:

4.9 GDPR Email Marketing Compliance (EU/EEA)

For EU/EEA residents, we ensure GDPR compliance:

4.10 CASL Compliance (Canada)

For Canadian residents, we comply with CASL requirements:

5. Legal Basis for Processing (for EEA, UK, and similar jurisdictions)

If you are from the European Economic Area (EEA), United Kingdom, or similar jurisdictions, our legal basis for collecting and using your personal information depends on the specific information and the context in which we collect it. Our legal bases for processing include:

6. Disclosure of Your Information

We may share your information with:

We may also disclose your information:

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We determine the appropriate retention period based on:

7.1 Email Marketing Data Retention

For email marketing data specifically, we retain:

You may request deletion of your email marketing data at any time, and we will process your request within 30 days.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have different data protection laws. When we transfer your information to other countries, we take appropriate safeguards to ensure your information receives adequate protection.

10. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

11. Children's Privacy

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

12. Third-Party Links and Services

Our website and services may contain links to third-party websites, services, or content. These third parties have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. We encourage you to review the privacy policies of any site you visit.

13. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Media Labs
Email: sales@media-labs.io
Phone: +1 (607) 303-6097

14.1 Email Marketing Compliance Contact

For specific questions about email marketing practices, unsubscribe requests, or email compliance:

We will respond to all email marketing-related requests within 10 business days and process unsubscribe requests immediately.

Last Updated: June 15, 2024